Genesis Lending Student Loan Complaint

Non-federal student loan Can't repay my loan

Genesis Lending Student loan department,

Non-federal student loan Can't repay my loan Florida

I was unfortunate enough to attend - - - University in - -, Florida from - - -. I was required to obtain way too many - loans for a - year program, - of those loans are with Genesis Lending. The repayment plan from Genesis is unrealistic. When I attempted to make re-payment arrangements with Genesis for a manageable monthly payment, they refused. Even since the requirement to reduce the loan amounts, the monthly payment is not acceptable on my income. If I were to make the payment they are requiring, I would not be able to buy food, gas for the car to get to and from work or any - related issues that may arise. I attempted to contact Genesis this evening - -/-/- - to try to negotiate a manageable monthly payment and was left on hold for more than - minutes.

Genesis Lending customer in Florida
Mar 24, 2015

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

Consumer disputes how Genesis Lending handled their complaint

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