RBS Citizens Bank Account Or Service Complaint

RBS Citizens Bank account or service department,

Checking account Account opening, closing, or management New Hampshire

Separate from my claim yesterday, I now alleged criminal behavior on the part of - - presented an - Divorce Document to the Branch Manger of Citizens Bank in -, --. - - on -/-/- at - and requested past Bank Statements for the period between -/-/--/-/-. She promptly pulled up the account on her computer screen and even pointed out the initial deposit on -/-/-. Reported to me that it was open in credit status only because there were notes for pending research on fees that were supposed to be reversed over 5 years ago. She then, despite my verbal opposition and the court order in front of her, insisted that she had to close the account because I was getting divorced and should not have a joint account with my spouse and that we were no longer eligible for any applicable credits. She then assured me I would have the requested statements within 2 weeks ( records over 7 years old require the processing of a research fee-despite my physically viewing the -/-/- Statement on - - 's Screen ). She then informed me that it would cost about $180.00 in fees and that I would have to


groups last evening ( including you ) as well as citizens bank corporate offices, I met with - - - - manager - - ( actually located at the - - branch ) and was informed that the account records had been purged in -/-/- '' after the account had been closed by - -, which is would have been in strict opposition to the court docs presented to - - and a follow-up email on the evening of -/-/-/-/-/- to - - ( attached ) reiterating this as well as pointing out the issue of why the account was open for credits only ( refund of fees ) as -/-/-. After, in casually speaking with a Law Firm not - blocks from the - - -, I can confidently say that I believe - - committed a criminal act, fraud actually, as a refund of $ 2,800+ in fee 's described in the attached email to her on -/-/- would effect - - - Profits for that branch and therefore impact her performance bonus as branch manager. I would also like to reiterate that - - 's - - - - was extraordinarily helpful and I believe sincerely tried to reverse the deletion and obtain the records for me going back 7 years. She also stated that if I get a direct Subpoena from Indiana to her she could forward it to legal, who has access to all of my account records since inception at a - - - - as well as many others, but they would only comply with the Federal mandate of 7 years old ( which I have ), it is the - year which is essential as it shows my direct contribution to my wife 's education over that year ( -/-/--/-/- ) which is relevant under - Divorce Law. Transparency and customer access to records physically shown to me in person - month ago ( - literally pointed out the opening deposit on -/-/- ) is not asking anything out of line when complying with a court order. I also believe I should have access to the exact information that she purged after my email, as I should have access to whatever personal financial information so material in - - 's interests that she knowingly and deliberately permanently deleted the record of it.