Review and analysis of over 7 complaints against Amex
Amex consumers have reported over 7 official complaints related to Overlimit fee. Out of the 7 consumer complaints against Amex, 29% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Amex Credit card overlimit fee April 25, 2015 - My mother has an Amex - credit card. She has a $6000.00 limit. She 's had it since -/-/2000. She pays it off in full every month. In early - she had home repairs done and it put her $3400.00 over her credit limit. The payment was not declined because it went over the $6000.00 limit. She received the statement and she paid off the amount in full. She just received her next statement and there is a $54.00 interest rate!! What is that?? After talking with some people, I 've been told this is the interest charge for the $3400.00 that was over the limit - If this is an over limit... |