Bank of America Customer Service/Customer Relations Complaints

Review and analysis of over 8 complaints against Bank of America

Bank of America consumers have reported over 8 official complaints related to Customer service/Customer relations. Out of the 8 consumer complaints against Bank of America, 50% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Customer Service/Customer Relations Consumer Complaints


Bank of America Other financial service customer service/customer relations

September 9, 2015 - I entered a branch of Bank of America at - - --, NY -, on - -, 2015 to cash a - denominated check ( - - ) in my Bank of America checking account. I filled in forms and I was told it would take - weeks. It is now almost - months. I have tried to inquire twice through customer service and no one even understands what I am talking about. No one from Bank of America has followed up on the issue. ...

Read more