Review and analysis of over 8 complaints against Bank of America
Bank of America consumers have reported over 8 official complaints related to Customer service/Customer relations. Out of the 8 consumer complaints against Bank of America, 50% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Bank of America Other financial service customer service/customer relations September 9, 2015 - I entered a branch of Bank of America at - - --, NY -, on - -, 2015 to cash a - denominated check ( - - ) in my Bank of America checking account. I filled in forms and I was told it would take - weeks. It is now almost - months. I have tried to inquire twice through customer service and no one even understands what I am talking about. No one from Bank of America has followed up on the issue. ... |