Review and analysis of over 11 complaints against Guild Mortgage
Guild Mortgage consumers have reported over 11 official complaints related to Settlement process and costs. Out of the 11 consumer complaints against Guild Mortgage, 18% were disputed by the consumer (i.e. the consumer was not happy with how Guild Mortgage responded to their complaint) and 91% were processed in a timely manner. 9% of consumer complaints against Guild Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Guild Mortgage Mortgage settlement process and costs May 2, 2016 - I closed my home loan with Guild Mortgage my MLO locked my rate at 4 I was given my final CD with 4 % rate when I pointed out the CD reflected fees fees for a program I did not apply for he corrected the CD but my rate was changed to 4.125 % post acknowledgement period began and after I was locked for over 2 weeks at 4 % and all - previously given 4 % rate. MLO advised he locked in correctly made mistake and now unable to correct now charging me higher rate than agreed upon. Had to sign new CD with higher rate or lose my home and all cash paid out of pocket $2800.00 3 days prior to close... |
Guild Mortgage Mortgage settlement process and costs March 2, 2016 - I owned a home and sold it and closed on the loan on - -. -/-/2014 I had a loan modification and received money form HUD that was due to be paid back at the time of the sale. When the loan was refinanced, I was told this was rolled in to the original mortgage rather than being paid as a - mortgage. When the title company showed the second mortgage, the escrow company called and asked was it to be paid out separately, and was told by the mortgage company it was rolled in at the time of the refinance and was reflected in the higher mortgage payment and interest rate. Just 4 days befor... |
Guild Mortgage Mortgage settlement process and costs October 19, 2015 - I am concerned and would like to bring this to light. I applied for a home loan with Guild Mortgage, - - branch. The Loan Officer was - -, who is also the branch Manager. What concerns me is I never met with him. I met with his assistants, - and -. They reviewed my documents, went over a loan scenario with me, quoted me interest rates, my payment, down payment, etc. I asked when I would be meeting with - since his name was on all of the douments I was signing, and was told he was not available but they were his assistants and they could help me. I asked - why her name w... |