Review and analysis of over 1 complaints against Amex
Amex consumers have reported over 1 official complaints related to Wrong amount charged or received. Out of the 1 consumer complaints against Amex, 0% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Amex Money transfers wrong amount charged or received April 3, 2015 - My credit limit is $11000.00. I want balance transfer $9700.00 from $11000.00. But my credit card company told me I can only $5500.00 transfer from that. But why? This is not mentioned in cardmember agreement. Also I called - times but they do not give me reasonable reason. I say what is meaning of agreement. They told me I can transfer only 50 % of credit line. But this never mention any where in cardmember agreement. Actually they offered 0 % balance transfer for 15 months. Please see attached cardholders aggreement. ... |