Review and analysis of over 63 complaints against Flagstar Bank
Flagstar Bank consumers have reported over 63 official complaints related to Application, originator, mortgage broker. Out of the 63 consumer complaints against Flagstar Bank, 30% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Flagstar Bank Mortgage application, originator, mortgage broker February 3, 2017 - I summit a application for a loan modification loan that was suppose to take only 3 months, after summiting different documents that was requested by flagstar bank for nearly a year, and I was told to not make any monthly payments until instructed to do so .well after 1 year I was told that my home was in forclosure and I had 30 days to moved or my furniture will be place outside, so I moved out, after complaining to - and credit consumers trying to get help, I received a letter from attorney that my home was never in forclosure, they classified it as loan modification fraud and I needed to... |
Flagstar Bank Mortgage application, originator, mortgage broker December 20, 2016 - RE-OCCURING ISSUE Case number : - The lender has not addressed the issue. The question is, is it legal to force mortgage underwriters to apply disparate treatment while underwriting loans? If the company feels that this is not the correct forum to address this then maybe the Department of Justice would be a better agency.... |
Flagstar Bank Mortgage application, originator, mortgage broker September 13, 2016 - I was presented a Letter of Ineligibility from Flagstar Bank on -/-/- for an appraisal completed on a residential property on -/-/-. I was never given an opportunity to rebut the findings of their conclusions and now I 've been blacklisted from doing appraisals for Flagstar Bank. Keep in mind, I have completed - appraisal assignments prior to -/-/- and - assignments post -/-/- for Flagstar Bank which equates to a better than 99 % success rate. I submitted an - page rebuttal to - ( the - - - ) when I was made aware of a Field Review compl... |
Flagstar Bank Mortgage application, originator, mortgage broker April 29, 2016 - I own a settlement service company ( hereinafter " Settlement Agent '' ). Prior to - -, mortgage loan consumers of Flagstar Bank ( " Flagstar '' ) used Settlement Agent services without incident. Since - -, on - occasions, Flagstar required consumers using Settlement Agent 's services to terminate relationship with Settlement Agent and hire a different Settlement Agent to close the transaction. Flagstar tells consumer that Settlement Agent is ineligible to do business with Flagstar. Flagstar refuses to provide explanation or to reconsider its decision. Consumer typically is not ... |
Flagstar Bank Mortgage application, originator, mortgage broker April 26, 2016 - I purchased a house on - -, 2015 - financed through - - - out of - -, CA. I obtained a FHA fixed rate loan - payment $2100.00 mo. I received a notice from my bank a couple of weeks ago stating that my payment is going up $ - month!! This raise is due to insufficient impounds. I am short $4500.00. In addition, my payment will not be $2100.00 a month, but $2400.00. In reality, my payment was NEVER going to be the $2100.00 a month I had agreed to. Although I know that taxes can change when you buy a house, this amount is unreasonable. Also, my country tax assesso... |
Flagstar Bank Mortgage application, originator, mortgage broker January 22, 2016 - Flagstar bank - continues to show late pay history, i was never on this account and it should be removed from report or updated with no negative pay history ... |
Flagstar Bank Mortgage application, originator, mortgage broker October 20, 2015 - My wife are I purchased a home in - 2015 for $ - with - % down ( $ - appraised value ; - % LTV at closing ). We worked with our mortgage broker on various loan options because we needed to make significant structural repairs to the only full bathroom that had serious plumbing issues. We opted to put - % down so we had cash for improvements ; following completion, we would be able to have PMI removed if our LTV was under - % using a new appraisal. It was our understanding that after the improvements were complete, we would have the house reappraised and have PMI removed. Th... |
Flagstar Bank Mortgage application, originator, mortgage broker August 3, 2015 - In -/-/- I moved out of my home that was mortgaged with Flagstar Bank. - Loan # - - I rented the home until -/-/- when my situation dictated that I could no longer afford the home to to debt, divorce, car loans, 2nd Mortgage, etc. I tried to get Flagstar bank to refinance my home at the appraised value which was $60000.00. They refused to help me even though my loan amount with my 1st and 2nd was over $100000.00. I could not make the payments and could not rent the home to recoup what I owed per month. I also fixed up the home and tried to sell it at the lowest amount po... |
Flagstar Bank Mortgage application, originator, mortgage broker July 7, 2015 - Solicitation and promises that financing and refinancing supported the amount they gave ... |