Review and analysis of over 39 complaints against HSBC
HSBC consumers have reported over 39 official complaints related to Problems caused by my funds being low. Out of the 39 consumer complaints against HSBC, 18% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 100% were processed in a timely manner. 38% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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HSBC Bank account or service problems caused by my funds being low July 12, 2015 - In close succession, - ACH debits hit my HSBC checking account. The - ( on -/-/15 ) exceeded the balance of my account and was thus not paid ( reasonably so ). There were sufficient funds for the - transaction ( on -/-/15 ), however, HSBC also did not make payment on this - transaction because they had temporarily removed the funds from my account from the - ( - ) debit resulting in a negative balance even though they did not make payment on that debit. This temporary reduction of my balance not only led to to a legitimate debit going unpaid but also allowed HSBC ... |
HSBC Bank account or service problems caused by my funds being low May 30, 2015 - I bi-weekly send my bank deposits from my wife 's account, and it takes forever ( five to nine days ), for my account to be credited. Well, you can guess what happens in the mean time. While they do pay checks I 've written, I get charged $35.00 for each check processed and this can devistate my account. I 've checked my wife 's account the next day and find the funds have been deducted. If this is done on a Friday, they will take until the following Thursday to credit my account. This goes on even though I get bi-weekly deposits from -, and monthly deposits from -. This last credit to... |