Master Finance Company Issue Resolution

Resources for resolving common issues with Master Finance Company products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Master Finance Company and work to get a response. After your complaint is forwarded, Master Finance Company has 15 days to respond to you and the CFPB. Master Finance Company is expected to close all but the most complicated complaints within 60 days.

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New Master Finance Company Consumer Complaints


Master Finance Company Debt collection attempts to collect debt not owed debt is not yours

January 14, 2019 - After reviewing my credit profile on -/-/- I identified a discrepancy with account listed under Master Finance. I requested a validation on -/-/- as there was an account that I did not recognize. I reviewed my credit report again on -/-/- and account was listed as disputed by consumer but I had not received any correspondence from creditor to validate this account as correctly belonging to me.Therefore on -/-/- I sent a direct dispute to - -/- requesting that account be removed from my profile as the creditor failed to validate the account in a timely manner. Cred...

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Master Finance Company Debt collection improper contact or sharing of info contacted me after i asked not to

July 1, 2015 - This agency is puling my credit as a hard inquiry every 30 days causing a drop in my credit each time. When questioning he Manager, - ( refused her last name ) she stated that she can do this once a month. Although I am delinquent on this debt I was told that this was legal. I work for a collection agency and know this is not legal. I am not applying for an additional loan, or requesting additional funds, so there is no a legal reason in my opinion to continue to make these inquiries. The account has been reported as delinquent on he credit bureau report which is fine, as that is a true sta...

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