Review and analysis of over 19 Installment Loan complaints against RBS Citizens
RBS Citizens consumers have reported over 19 official complaints related to Installment loan. Out of the 19 consumer complaints against RBS Citizens, 16% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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RBS Citizens Consumer loan managing the loan or lease September 3, 2015 - Dear Consumer Financial Protection Representative, My complaint number is # -. Since filing our complaint to you, there has been more errors made on the Citizens One Auto Finance PAYMENT HISTORY SHEET FOR US, that Citizens sent to us.. They are still stating that certain payments have not been made. Now they have -/-/2015, and - 2015 also as not paid by us. -/-/2015 payment they have as not paid we already told you about. I am attaching the BANK STATEMENT RECEIPTS FOR THESE PAYMENTS THAT WE MADE. ALONG WITH ALL THE PAYMENTS THEY SAY WE DID N'T PAY. AND BANK RECEIPTS AGAIN. They need ... |