Review and analysis of over 4 Government Benefit Payment Card complaints against Citibank
Citibank consumers have reported over 4 official complaints related to Government benefit payment card. Out of the 4 consumer complaints against Citibank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
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Citibank Prepaid card managing, opening, or closing account September 13, 2016 - Citi 's online form for transferring funds to my bank account consistently reports that the system is unavailable. Calls to Citi customer service result in requests for a transfer request via fax, which are consistently rejected due to " incomplete information '' but the agents are unable to say what information was lacking.... |
Citibank Prepaid card managing, opening, or closing account December 28, 2015 - - DC offers tax refunds on Citi Bank Prepaid card. The tax refund was for -. Citi only permitted me to withdraw -. Merchants have refused the - and Citi refuses to close the account. Next month Citi will start charging me maintenance fees. Its is obvious that Citi only permits whole dollar transactions so that cards are left with unusable balances and then they are happy to charge maintenance fees. You should audit all of Citi tax refund accounts to see how many cases Citi has benefited from this behavior. ... |
Citibank Prepaid card managing, opening, or closing account June 4, 2015 - I was issued a citi prepaid card by the - to remit my tax return. When I registered the card no details are provided on ACH fees - or any fees even as the user agreement forces agreement to the fees. The disclosure indicated a link to said fees would be provided but none was. I searched the site and elsewhere online thoroughly and found none. I called the customer service line and no option to speak with a customer service representative was provided, only limited automated service. Considering this is my money provided in a format I did n't approve, at least I could be provided clear terms... |