Review and analysis of over 2 International Money Transfer complaints against BBVA Compass
BBVA Compass consumers have reported over 2 official complaints related to International money transfer. Out of the 2 consumer complaints against BBVA Compass, 0% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BBVA Compass Money transfers other transaction issues June 15, 2016 - I attempted to wire transfer the remaining balance for a - to the - company from my branch office at BBVA compass on -/-/2016. Wire transfer paperwork indicated funds available on -/-/2016. On -/-/- when the funds had still not arrived in the recipients bank account, I requested a trace through BBVA. At this point BBVA still does not know where the money is, and can not produce any proof that the money has been transferred from the intermediate bank to the bank in - -. BBVA Compass system for tracing the money is almost guaranteed to be non-productive. I have spoken to the... |