GE Capital Retail Non-Federal Student Loan Complaints

Review and analysis of over 2 Non-Federal Student Loan complaints against GE Capital Retail

GE Capital Retail consumers have reported over 2 official complaints related to Non-federal student loan. Out of the 2 consumer complaints against GE Capital Retail, 50% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 50% resulted in non-monetary compensation.

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New Non-Federal Student Loan Consumer Complaints


GE Capital Retail Debt collection cont'd attempts collect debt not owed debt is not mine

September 15, 2015 - Recently closed her Synchrony/JCPENNEY credit account ending in -. At the time of closing and cancelling of the account in question, She was told there was a zero balance. She continued to receive statements showing balances. She wrote a check for the balance $31.00, - check # - dated -/-/2015. She continued to get statements. On calling she was told that the reoccurring fee was for life insurance. She told the Synchrony /JCPENNEY agent that she never ordered life insurance. The fact that the account was closed with a zero balance fell on deaf ears. At this time it was communi...

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