Review and analysis of over 1 complaints against Ford Motor Credit Company
Ford Motor Credit Company consumers have reported over 1 official complaints related to Managing the loan or lease. Out of the 1 consumer complaints against Ford Motor Credit Company, 0% were disputed by the consumer (i.e. the consumer was not happy with how Ford Motor Credit Company responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Ford Motor Credit Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Ford Motor Credit Company Consumer Loan managing the loan or lease managing the loan or lease November 17, 2015 - My car has been reported a total loss. Ford Total Loss Department and my insurance compnay drug their feet throughout the process causing my account to become severely delinquent. They over valued my car, and now I am stuck paying for the negative equity from my previous car financed thru them. My payment was reduced down to $210.00 approximately for 36 more months, mind you I have no car. They harass me and threaten to charge off loan when the loan becomes 2 months delinquent. My online access has be blocked so no payments can be made, and I have no clue what is owed because I receive no st... |