Capital One Account Terms Complaints

Review and analysis of over 21 complaints against Capital One

Capital One consumers have reported over 21 official complaints related to Account terms. Out of the 21 consumer complaints against Capital One, 14% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.

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New Account Terms Consumer Complaints


Capital One Credit reporting incorrect information on credit report account terms

November 3, 2015 - I have contacted Capital One Auto Finance, several times since -/-/-, as well as contacting the credit agencies to inform them that there are duplicate credit inquiries on my credit report. I have asked both to remove the duplicate entry. It was reported on my credit report as of -/-/-. All I am asking is for the duplication to be removed ; however, the lending agency has ignored my previous requests. ...

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Capital One Credit reporting incorrect information on credit report account terms

October 7, 2015 - Capital One is reporting the incorrect past due balance, balance, payment amount, and date of - delinquency. These factual errors are purposely ignored by Capital One and have prove to be detrimental to my financial rating. I have been denied and received unfavorable credit terms because of the careless reporting by Capital One.The Fair Credit Reporting Act ( FRCA ) says the information on your credit reports must be accurate. Credit Reporting Agencies are only suppose to report accurate information. ...

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