Review and analysis of over 14 complaints against Capital One
Capital One consumers have reported over 14 official complaints related to Called outside of 8am-9pm. Out of the 14 consumer complaints against Capital One, 7% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 36% resulted in non-monetary compensation.
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Capital One Debt collection communication tactics called outside of 8am-9pm October 15, 2015 - Kohl 's charged off credit card is showing on my credit report as being charged off. On -/-/- I contaced Kohl 's to attempt to settle this debt. Kohl 's said a third party, -, had my account and I needed to contact them. I contacted - ( - ) -/-/- and was told that due to the age of this debt ( they mentioned it was over 4 years past due : last acct field -/-/- ) they could n't take payment even if they wanted to and would have to send back to Kohl 's. I immediately called Kohl 's back and was told the process would take a few days if - was actually going to send back... |
Capital One Debt collection communication tactics called outside of 8am-9pm October 14, 2015 - I spoke with - - around - - - - on -/-/2015. They called to resolve a debt that I have with a - Credit card. I agreed to pay - installments of $180.00 on starting on -/-/2015 followed by - more payments taken out on -/-/2015 and the last payment on -/-/2015. I agreed to terms and hung up the phone. Later the same night I received an alert from my bank that a transaction was declined of $180.00. ... |
Capital One Debt collection communication tactics called outside of 8am-9pm June 11, 2015 - I am with a debt consolidation company. Kohls has been made an offer to settle my debt but has not yet accepted. In the interim they have been calling my previous residence occupied by my husband ( separated - at - and midnight.Most recently on Tuesday the -. Are they allowed to call this late? My husband and son have been awakened on several occasions and I feel it is bordering on harrasment. ... |