Review and analysis of over 13 complaints against Capital One
Capital One consumers have reported over 13 official complaints related to Used obscene/profane/abusive language. Out of the 13 consumer complaints against Capital One, 23% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Capital One Debt collection communication tactics used obscene/profane/abusive language November 18, 2015 - Dear Capital One, To begin with, I have to choose a an issue which best describes my complaint, so I choose " communications tactic '' and I must choose a sub category, so I choose " used obscene, ... '' etc. There was nothing specific to my complaint with the CFPB. I disputed my debt with you in a letter dated -, which you did not conduct an investigation or send me results of your investigation. On - you sent me a letter with regard to my CFPB complaint, but you did not address anything about me disputing the balance of the judgment of $2000.00 ( which you say I owe you ). And on a... |