A.R.M. Solutions, Inc. Debt Collection Complaint

Other debt False statements or representation attempted to collect wrong amount

A.R.M. Solutions, Inc. Debt collection department,

Other debt False statements or representation Attempted to collect wrong amount Louisiana

I received a collections letter on -/-/- for a principal amount of $100.00 plus late fee of $15.00. This debt is to the company of - - for garbage disposal at my residence. This company quit servicing my residence in the beginning of - after the flood of -. I never received a bill for this service, much less notification of non payment. I called and spoke to a representative, I asked them why is my balance $100.00 when my normal fee for that bill would have been $ -? I was told the extra amount was late fees, even though the bill says the principal is $100.00 plus $15.00 late fees, and I have to say again that I never received a bill.

A.R.M. Solutions, Inc. customer in Louisiana
Nov 26, 2019

* Source: CFPB Complaint Database

A.R.M. Solutions, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3A.R.M. Solutions, Inc.Complaint HistoryComplaints8/201311/20145/20188/201911/201900.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3A.R.M. Solutions, Inc.False statements or representation20.0%80.0%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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