ERC Debt Collection Complaint

ERC Debt collection department,

Other debt False statements or representation Attempted to collect wrong amount Massachusetts

I would like to file a complaint against - and Enhanced Recovery Co. -. We notified the cable and internet company - that we would be moving from - - to - - - in -/-/2017. They informed us that we had signed a 2 year contract for their services. We mentioned that we would happily either move our services to our new home in -/-/- and or switch our account in - to our new tenants renting on premise. - informed us that they do not service our current address in - - and that we could not switch the account to our tenants. We argued that " if you can not provide us service at our new home, how could you not release us from our contract? ''


was otherwise always in perfect standing with timely payments ( automatically paid every single month during a 5 year period ). As a consumer, the charge is now impacting my credit score and I would like to rectify the situation. Thank you in advance.