McCarthy, Burgess & Wolff, Inc. Debt Collection Complaint

Other debt False statements or representation attempted to collect wrong amount

McCarthy, Burgess & Wolff, Inc. Debt collection department,

Other debt False statements or representation Attempted to collect wrong amount Texas

- - stated that I owed them -. I never received a detailed bill explaining this information. One month they just stated I owed them this massive amount and it was due to a billing error on their part for data from months prior, where they hadn't calculated data correctly. I informed them that if I had used the data they should have not allowed me to go over because I had limits in place set up with my plan to keep this from occurring, and was never notified of the increase in usage. It was so funny because it was prior to them switch to unlimited and they were trying to get me to negotiate a new contract. However, I was appalled by their tactics to try to wheel me in. Like we will forgive you if you sign another contract. I never did anything wrong it was their error to begin with.

McCarthy, Burgess & Wolff, Inc. customer in Texas
May 25, 2018

* Source: CFPB Complaint Database

McCarthy, Burgess & Wolff, Inc. response to complaint:
Closed with explanation

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