Michael Haynes & Associates, LLC Debt Collection Complaint

Attempts to collect debt not owed debt was result of identity theft

Michael Haynes & Associates, LLC Debt collection department,

I do not know Attempts to collect debt not owed Debt was result of identity theft Oklahoma

I received a phone call from my father that a rep, -, told him she was an attorney representing someone who was going to arrest me. I called the number he gave me from my office as it sounded urgent, scary, and I have no reason for someone to threaten that. I got on the phone with a gentleman who refused to identify himself. I told him I was calling from my work phone and to not call that number or my father. I asked him what attorney it is and why she would say I was to be arrested. He told me he listens to everyone 's phone calls and no one would say that. I told him that is what my father said. He told me my father must have been confused. I told him my father does not get confused. The rep scoffed but said okay. He then gave information about the account I supposedly had, which was completely foreign to me. He then said it was a business account, and the name is something my ex-husband used to call our daughter. I advised the rep the account was not opened by me and that I would


rep began to taunt me and asked if I was an attorney. When I told him, no I am not an attorney, that I am a - - he was laughing. I asked again for info in order to report the account. He just continued to tell me it wasn't fraud. Since I was at work and he was not helping me, I hung up. The rep then called my father again, despite being told not to, to give my father the account information he refused to tell me and to tell my dad I am very rude. The rep then called me again, at work, despite being asked not to. He said he didn't appreciate being hung up one. I told him he can not call me at work. He then told me he could, and again am I a lawyer to know he can't? I let him know that I had looked up the company website and found that is a non-attorney rep so wanted to know why he wanted to taunt me over not being an attorney when he is not, either. He told me I am a " very rude - '' and that I had better hire a lawyer and hung up on me.

Michael Haynes & Associates, LLC customer in Oklahoma
Apr 11, 2018

* Source: CFPB Complaint Database

Michael Haynes & Associates, LLC response to complaint:
Closed with non-monetary relief

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