ERC Debt Collection Complaint

Other debt Communication tactics you told them to stop contacting you, but they keep trying

ERC Debt collection department,

Other debt Communication tactics You told them to stop contacting you, but they keep trying Nevada

They called on -/-/- @ - ( PST ) They called on -/-/- @ - ( PST ) They called -/-/- @ - ( PST ) I asked them to identify themselves if they are a collection agency, they refuse EVERY TIME. They request for me to submit my SS #, DOB, and address before continuing to answer my questions. They respond by saying that they have a serious business matter to discuss. I tell them that I NEVER give my personal info over the phone, and I tell them that I NEVER WISH TO BE CONTACTED BY PHONE by their company ever again. I also mention that I am registered under the National Do-Not-Call Registry, and they laugh and continue to ask my personal information. Either way, they are either violating the FDCPA or CFPB regs. Please help with this harassment.

ERC customer in Nevada
Mar 13, 2018

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with explanation

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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