MIDFIRST BANK Mortgage Complaint

VA mortgage Struggling to pay mortgage

MIDFIRST BANK Mortgage department,

VA mortgage Struggling to pay mortgage Mississippi

Hello, I was promised a disaster assistance program for 3 or 4 months. My concern when I received the letter for the assistance which was over $6000.00 to pay by -/-/-. I called - - two times regarding the amount and I was told to apply in -/-/- for mortgage assistance. However, after receiving letters of promise for mortgage assistance, when I applied it took 2 months to get back to me after the application due to documents needed to be sent in. I also received a letter stating I did not have to fill out an application to receive mortgage assistance. Well as time came near - - was not truthful to me about the mortgage assistance and I am about to lose my home to foreclosure due to an excessive amount of over $9500.00 I can not afford unless I pay in chucks of payments. The company defaulted and mislead me when I was given the time for forbearance of my loan for those 3 to 4 months. Now, they stated I do not make enough to qualify and will not send the information to VA and I am looking at foreclosure. Not sure of the date as of yet. I have items on my credit report in dispute and they added those items in for liability. My family is looking to be homeless. I am employed but they stated I have negative income and they will not allow VA to obtain a waiver for me to modify due to one modification 2 years ago. VA is willing to submit the waiver paperwork but - - said they will not send it to them. I in need of help.

MIDFIRST BANK customer in Mississippi
Feb 23, 2018

* Source: CFPB Complaint Database

MIDFIRST BANK response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more