MIDFIRST BANK Mortgage Complaint

FHA mortgage Trouble during payment process

MIDFIRST BANK Mortgage department,

FHA mortgage Trouble during payment process Oregon

I have an ARM with this company. They bought my mortgage from - awhile back. They are supposed to review my mortgage and adjust it according to the rate the - raises. The - raised rates .25 % this year and I got a letter saying that my rate was going up. A week later I got a letter in the mail saying they made a mistake and my rate was going up another .125 %. They have raised my rates every year and now I 'm almost at the rate for a 30 year fixed mortgage. I believe they are using the doctored paperwork they got from - and I want a 100 % audit for the time they have had my mortgage, I want a copy of the paperwork they are using to calculate my rate to compare with my original paperwork and I want them to sell my mortgage to a competent company. They proved that they ca n't handle their work. They have ignored my repeated attempts to contact them. I 've sent four e-mails and their offices are only open - to - Central time. I work swing shift on the west coast so I can not call them before - Pacific time. To sign up for an online account they require that I enter my SS #, which I will not do.

MIDFIRST BANK customer in Oregon
Aug 15, 2017

* Source: CFPB Complaint Database

MIDFIRST BANK response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more