Other debt False statements or representation attempted to collect wrong amount
ERC Debt collection department,
Other debt False statements or representation Attempted to collect wrong amount Arkansas
I am in collections from at - - - bill in the amount of -. - - - sent me to collections with a company called ERC. In -/-/-, ERC mailed me a settlement offer of $970.00, which I accepted by a letter. When I accepted, I told ERC I would be making weekly payments of $25.00 till paid in full. As of todays date of -/-/-, I have 13 cleared checks totaling $320.00 to ERC. I have not missed a payment since we started our agreement on -/-/-. On -/-/-, I received a statement from ERC saying I owed a total of $1100.00. I wrote ERC back with my payment that week, reminding them of our settlement agreement. I told them that according to our agreement, I owed $720.00 at that time. Ive continued to make my weekly payments. I now have received a letter from them on -/-/- saying that I owe -. This company should not be able to back out of a settlement agreement, especially since I told them I would make weekly payments back in -/-/- when we reached this agreement, and I have not missed a payment.
ERC customer in Arkansas
Aug 17, 2017
* Source: CFPB Complaint Database
ERC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://pay.ercbpo.com/app/default.aspx |
Phone | (800) 861-9730 |
customercare@ercbpo.com | |
Address | 8014 Bayberry Rd Jacksonville FL 32256 |
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