Citibank Credit Card Complaint

Identity theft / Fraud / Embezzlement

Citibank Credit card department,

Identity theft / Fraud / Embezzlement Texas

Citi Best Buy keeps letting fraud happen on my account. They keep balances on the old card numbers when they reissue the new card numbers. I have outstanding transactions that need to be credited- - from - on -/-/- and on -/-/-, a transaction from Best Buy that was n't supposed to be. I have called numerous times, even to the Executive Offices but they wo n't do anything.

Citibank customer in Texas
Apr 10, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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701 E 60th St N
Sioux Falls ND 57104

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