Loan Care Mortgage Complaint

Loan Care Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

My loan transferred to Loan Care in -. They boarded the loan incorrectly saying that I did not have a homestead exemption. They failed to notify me and failed to maintain my homestead exemption per RESPA requirements. I have now overpaid my taxes by over $1000.00 since - and they continue to raise my escrow payment. I had to go work with the - County Central appraisal district on my own to the the exemption updated for - and -, however they would not do anything for me on - and -. I expect Loan Care to fund my escrow account for - and - for the amount I was overpaid due to their acquisition error and overpayment of taxes.