ZENCO COLLECTION, LLC Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

ZENCO COLLECTION, LLC Debt collection department,

Credit card Communication tactics Threatened to take legal action South Carolina

ZENCO continually call me or wife for debt they say wife owes for a credit card debt 30 years ago and threatening to send to district attorney or placing a levy on my property. They called my wife around -/-/- with our banking account number and amounts threatening to put a lien on property. My wife got scared but hung up before they transferred her to the finance department to authorize a debit from the account. They subsequently sent her an email with an authorization request to debit the account asking for signature, which she nor I signed. On -/-/- they collected from our bank account without proper authorization. On -/-/- I reported it as fraud to the bank and they reversed the electronic transaction. On -/-/- ZENCO called my cell phone and threatened me with bank account levy action for having the bank return the electronic debit check.

ZENCO COLLECTION, LLC customer in South Carolina
Apr 10, 2017

* Source: CFPB Complaint Database

ZENCO COLLECTION, LLC response to complaint:

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