BB&T Financial Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

BB&T Financial Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New York

I recently closed on the purchase of a home. The Closing Disclosure was generated multiple times in the 24 hours leading up to the close date. There were glaring errors on the CD. The banker admitted that the CD numbers were incorrect. I understand that certain numbers will change slightly, but in this case there were blatant errors to which the banker admitted. He insisted that I sign the CD 3 days in advance of the closing even though he admitted that the numbers were incorrect, telling me that if I did not sign the document we would not be able to close on time. An example : the " Down Payment/Funds from Borrower '' incorrectly listed the purchase price. In addition, the Title company told me that they quoted the Title Search amount to be $500.00 but the banker quoted the Title Search at $300.00 on the Loan Estimate and on the subsequent CD 's until the very last CD was sent to me just hours before the closing. The final Title Search amount was $710.00. That 's a long way from the $300.00 initially estimated. Every time the CD changed the total Cash to Close was higher. I highly recommend that people avoid using Branch Banking and Trust Company ( BB & T ), -, FL - - -

BB&T Financial customer in New York
Apr 08, 2017

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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