USAA Savings Credit Card Complaint

Delinquent account

USAA Savings Credit card department,

Delinquent account Texas

I deposited $500.00 with USAA and received a secured credit card. I paid my balance every month and only had the card a few months before USAA close my account with no notice, now warning and tried to charge me some $80.00 in late fees I did not owe. They took my $500.00 deposit which was fine. I called and officially closed the account yet after a year and a half they still show my account was active with the credit bureau and constantly late and add amounts to the so called fees owed every month. This account was closed and should be showing as active and fees accruing. I want this corrected!

USAA Savings customer in Texas
Apr 06, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

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