Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Louisiana

Hi I 'm writing to complaint about Shellpoint Mortgage company. We are try to do a loan modification I through everything was going fine .I would call every 2 day to check on my loan I got no call back or your loan steel being processed. A few days ago someone from a Realtor company came to my house. Say we have to sign a paper a be out in 30 days. NO WORD FROM MY MORTGAGE COMPANY ABOUT THEY WAS SELLING OUR HOUSE .I HAD TO got To COURT HOUSE TO SEE WHAT WAS GOING ON. THEY NO ANSWER. NOW. HAVE TO A LAWYER .PLEASE HELP ME TO UNDERSTAND WERE I WENT WRONG. SO disappointed In My MORTGAGE COMPANY

Shellpoint Partners, LLC customer in Louisiana
Apr 06, 2017

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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