Citibank Credit Card Complaint

Billing disputes

Citibank Credit card department,

Billing disputes Utah ( their Costco product ) I disputed a charge. They appropriately credited my account - then inexplicably put the charge back on my account. Their customer service department says it will take 6 months? They are still charging me the full amount ( - ) on my monthly statements and say there is nothing they can do.

Citibank customer in Utah
Apr 02, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank
701 E 60th St N
Sioux Falls ND 57104

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