Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Credit line increase/decrease Pennsylvania

Many months back my credit limit was around - dollars. I only opened this card to build good credit but then found out from a financial advisor my available credit ratio was actually hurting my credit. As I was paying down the available credit, card services dropped my credit limit to around 450/500. I have been sending in monthly payments as well as double payments since then. In the statement for -/-/- my limit was 490 and my available credit was 114. I 've submitted more payments and have not used the card since then and the statement for -/-/- says the limit is 300 and I have 17 available. No matter what I do I can never have a good available credit rating because they drop my credit line every time I make payments. I will pay in full and close this account but what Synchrony Bank is doing is terrible. Their online chat agent said they 'll send me a letter in the mail to explain the reasons for continually dropping the credit line, but they were of no help. I 've contacted them several times and still have n't seen this letter they 've been telling me about since the first time they dropped my limit.