360 Mortgage Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

360 Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Mississippi

360 Mortgage has made several billing errors regarding my loan -. The mortgage company is reporting various amounts due in the past 5 months. The company has violated the Fair Billing Act and Fair Credit Reporting Act. The company has added default cost of $100.00. My loan was on a repayment plan from - through -/-/2015. The representative 's - and - stated it was due to the company having to send someone to my house to verify residence. I asked the representative 's to submit me proof or remove the charge from my statement and they stated they could not. The company has continued to call several times a day and harass me to about paying the amount. The company has sent me a statement that my payment amount will be increasing by $43.00 due to " escrow shortage ''. I just increased my deductible for my insurance and - refunded 360 Mortgage Company $240.00 3 days ago and lowered my premium. The representative - stated my insurance premium increased and that was the reason for the increase payment. This is a deceptive business practice to get monies from me.

360 Mortgage customer in Mississippi
Mar 28, 2017

* Source: CFPB Complaint Database

360 Mortgage response to complaint:
Closed with explanation

Consumer disputes how 360 Mortgage handled their complaint

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