Loan Care Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Loan Care Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

Starting from the date this company has purchased my mortgage, they have a practice of taking my extra principal payments and placing the amount in suspense, thus depriving me of the interest reduction on my loan. They hold my money free of interest and do who knows what with it.

Loan Care customer in Pennsylvania
Mar 25, 2017

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

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