Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was discharged in bankruptcy Louisiana

In - of 2016, A major flood disaster occurred in the - - - area where I live, Both President Obama and Governor - - - issued a declaration of federal disaster. Mail service was sporatic at best and still is. I did everything I could to stay on top of my debts, With mail being an issue, I did miss a few payments, CBNA Sears Account number - refused to give me a deletion of the late payment in -. I sopoke to them on several occasions and they said a natural disaster was no reason to be late on a $27.00 payment. They were rude and condescending about this debt, I paid the account off, and then they arbitrarily closed the account. I am asking for the law to be followed on credit reporting after a natural disaster.