Atlanticus Services Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Atlanticus Services Corporation Consumer Loan department,

Installment loan Managing the loan or lease New York

I applied for a line of credit with Fortiva based on the fact that the product I was purchasing qualified for 12 months of interest-free payment. At no time did I receive communication from Fortiva informing me of the conditions of the approval. Nor does - ( - ) website state that not getting the interest-free promotional period is a possibility. - website concentrates on the 12-month interest-free financing, and once you are approved for a line of credit with Fortiva, it automatically goes back to - website at no time showing the terms of the financing nor is written communication sent after approval. First communication received from Fortiva was my statement. I became aware that I had not qualified for the promotion of either 6 or 12 months interest-free payments when I contacted Fortiva after receiving my second statement to inform them that they had made an error in charging me interest. Had I been made aware that I would be charged 29.99 % APR, I would have used another form of payment or not gone through with the purchase.

Atlanticus Services Corporation customer in New York
Mar 23, 2017

* Source: CFPB Complaint Database

Atlanticus Services Corporation response to complaint:
Closed

Consumer disputes how Atlanticus Services Corporation handled their complaint

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