Citibank Credit Card Complaint

Citibank Credit card department,

Identity theft / Fraud / Embezzlement Puerto Rico

I currently verify the - - app to monitor changes in my score. Last week, I noticed there was a new account which I did not sign up for ( Sears/CBNA ). Since the amount charged was not major ( $330.00 ), I waited to take action because I was working and also, my Uncle has been hospitalized since -/-/2017 ( today is -/-/2017 ) so I did n't have the time to investigate what to do in order to report this. Today, I finally had the time to report the situation so I logged in to - - to look up the lender that opened the fraudulent account but noticed that, once again, there was another fraudulent account ( Best Buy/CBNA ) but this time the amount is substantial and largely material ( $2900.00 ). I will go to the authorities today to file a police complaint, but decided to report the identity theft online as soon as possible.