Experian Credit Reporting Complaint

Experian Credit reporting department,

Incorrect information on credit report Account status Nevada

I made a banking online payment to - for -/-/2016, and -/-/2016. My bank, - - - returned the 2 mortgage payments to my acct stating there had been an address error in delivering the 2 payments. By the time I got the monies back in my acct, and paid the 2 payments, it was late, -/-/2016 payment arrived -/-/2016. My bank wrote a good faith letter which - honored and waived any lates, negative credit reporting for those 2 payments. I sent Experian a copy of the good faith letter from my bank, and also a letter from - stating they honor the good faith letter. Experian refuses to delete the negative credit reporting for the -/-/2016, -/-/2016 payments.