Synchrony Financial Debt Collection Complaint

Credit card Communication tactics called outside of 8am-9pm

Synchrony Financial Debt collection department,

Credit card Communication tactics Called outside of 8am-9pm Texas

- at - I was woke up by a - man claiming to be a Police Officer. He asked if I was -. I told him yes. He then wanted to know if I knew a - or -. I told him I did not. He then said that - or - had my name in his address book and it was important ( leading me to believe the man may be hurt or dead ). I repeated that I did not know him. He then asked if I lived at -? I told him that I did. He thanked me and hung up. I thought it was highly suspicious and as I do n't live in the nicest area of town became frightened he was maybe looking to break in. I then called the number back and call went to his voicemail. I left my name and number for him to please call me back. I waited and phone rang at - -/-/-. He had " - dialed '' me by mistake. I listened as he another man had long unintelligible conversation for - minutes when he must have figured out his phone was in use and hung up.

for, and he became flustered and I finally just asked if he worked for - County and he said yes. I asked his badge number and he rattled off several numbers that were said so fast I could n't write them down. I knew they were scamming me for some reason. I was very scared so I stayed up listening for any little thing. Around -, I heard a noise at my front door. I crept to the door and looked through the peep hole and saw nothing. I sat back down and about - minutes later heard a " rustling '' sound at the door. I crept back to the door and saw no one there. I then decided to open my door and look around. I then found papers from - Assignee of Synchrony Bank / - laying at my feet outside my door. The stack of papers had been taped to the door but the tape came away from the door because of the dust. On the top right corner of the papers are handwritten : posted -/-/2017, -, and initialed -. They were not there on -/-/2017 at -. They were posted after the phone call from the so-called police. I am attaching my phone bill showing who called and from what number. There were two different men involved.

Synchrony Financial customer in Texas
Mar 21, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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