Citibank Credit Card Complaint

Billing disputes

Citibank Credit card department,

Billing disputes Rhode Island

I had a cash advance offer on my Citicard credit card which expired on -/-/2017. I paid the balance in full on -/-/2017 however when I received my statement today there is still a balance for the cash advance of $370.00 which not certain why if the balance was paid in full. Statement billing period was -/-/2017 - -/-/2017 and I did have other purchases during that time but if I paid the outstanding balance in full why is there still a balance reflected in the special offer?

Citibank customer in Rhode Island
Mar 20, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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