NetSpend Corporation, a TSYS Company Credit Card Complaint

Application processing delay

NetSpend Corporation, a TSYS Company Credit card department,

Application processing delay Alaska

I started to activate my card and the customer service rep Asked my address which I gave and she said that is a - which Which was not allowed and I said it was on all my paperwork License etch. She no, I paused for minute to think if I should use Use my current address or my mothers as I was going there Because she -. Needed the card to purchase airline tickets as I don'tLike to use my bank debit card online. I wanted to think for a moment so I asked if could phone back And she said yes no problem Not bothering to tell me they Were in fact. Closing for the nite. I tried to get refund from - .they did not care would do nothing. I tried to activate online, no luck. They froze my account and the -in it I have sent them by fax, my drivers license, state id, social Security card, voter id, - id, letter from Alaska DHS, A latter from my bank And they still have not activated my card I told my mother - they do n't care My mother - tonite and - the The card is Netspend Stay away!

NetSpend Corporation, a TSYS Company customer in Alaska
Mar 20, 2017

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

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