Gateway Mortgage Group, LLC Mortgage Complaint

Gateway Mortgage Group, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

My payment went up due to my tax bill increasing. That is fine and I am willing to pay what I owe. Gateway additionally raised my payment by $96.00 due to " shortage '' which is actually not a shortage but a reserve cushion. Although RESPA allows the mortgage company to collect a cushion, it is not a requirement per FHA, - or - so it is up to the mortgage company. I can not afford to give Gateway an additional ~ $1200.00 this year just to sit in the escrow account and never be put to use. I emailed them and asked them to waive the requirement and they never responded. I left this " shortage '' off of my - 2017 payment and now they are refusing to apply any of the payment until they receive it, threatening me with additional late charges and fees if I do not pay it. They have more than enough to cover the P & I and the stated escrow items, just not the cushion amount.