Round Point Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

This company continuously miscalculates escrow and did n't pay the tax bills I sent to them until I reached out to them 3-5 times. To this day, I have sent - tax bills and only - was paid with my initial request over a month ago. The - tax bills exceeds the escrow amount so I asked that it be increased or recalculated. Instead, they decreased it. Their customer service is usually awful, and people usually have no clue what I 'm even talking about.

Round Point Mortgage customer in Pennsylvania
Mar 10, 2017

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more