Citibank Credit Reporting Complaint

Improper use of my credit report received marketing offer after opted out

Citibank Credit reporting department,

Improper use of my credit report Received marketing offer after opted out Texas

I agreed to just applying to see if they would accept me on getting a sears card, ( I did n't know any better ) which I was declined ( rejected ) therefore I figured it was for the best and left it alone. I did my checking and came to find out it shows up as a hard inquiry affecting my credit score. Even after been rejected and never applying again.

Citibank customer in Texas
Mar 04, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20127/201310/201310/20149/20151/20172/20173/20174/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankImproper use of my credit report63.6%36.4%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper use of my credit report0.0%19.0%0.4%0.7%79.6%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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