Synchrony Financial Credit Card Complaint

Credit card protection / Debt protection

Synchrony Financial Credit card department,

Credit card protection / Debt protection Arkansas

Hi my name is -,and I have several store credit card through Synchrony Bank; however I have card - on all of my credit cards; so I am -, with -,and I submitted a claim to synchrony bank/ card security and I was told that I was not Eligible due to not having an Eligible doctor; My doctor; - was terminated from his office, due to drinking on the job, however my doctor had already completed my - forms before he was terminated, and I have tried to reach out to him, but he is unavailable due to being terminated.I always pay my insurance on all of my credit cards through synchrony bank, however my -, and has been for awhile, I was diagnosed with -,and had - last month; it's very hard already for me to maintain daily, but I just don't feel that it is fair to pay for insurance and can't use it because my doctor was terminated.I am now awaiting the transfer of my medicine records from - office, to obtain a new physician, but it will take time to get set up under a new doctor care, meanwhile my bills are continuing adding up, with buying - and gas it's very expensive

Synchrony Financial customer in Arkansas
Mar 03, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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