Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New York

- was offered a loan modification with a down payment of $9300.00 from - with a down payment. - sent - the check they cashed it and they never gave her the loan modification. Then she was transferred to another servicer and it has been an on going process of trying to get her loan modified as well as trying to find out what happened to the $9300.00 and why did - take her money and would not talk to her after they received her money.

Shellpoint Partners, LLC customer in New York
Mar 01, 2017

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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