Citibank Credit Card Complaint

Rewards

Citibank Credit card department,

Rewards Arizona

In -/-/- I applied and was approved for a Citi AT & T Access more card, it came with a bonus offer of a free att phone ( $650.00 ) worth if you spent $2000.00 in 3 months, which I did. I did not use the offer immediately because the terms and conditions of the offer listed no expiration date. I called in on -/-/- to check if the offer was still attached to my account and the lady said that it has expired. I then rechecked all the terms to make sure. Multiple calls and chats led nowhere, no offer to redo the spending requirement ( which I am willing to do ), no offer to fix the expiration problem.

Citibank customer in Arizona
Feb 25, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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