Citibank Credit Card Complaint

Billing disputes

Citibank Credit card department,

Billing disputes New Jersey

Citibank Customer Service informed me that according to their transactions records, they have NO record of any car rental fees from -/-/2016 - -/-/2016. This card has been closed out by Citibank. $700.00 owed on the amount in for car rental yet, they have no record of any transaction from the time frame mentioned. Citibank should re adjust the amount they claim I owe on this card. Minus $700.00 in rental fees they can not locate.

Citibank customer in New Jersey
Feb 24, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank
701 E 60th St N
Sioux Falls ND 57104

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