Barclays PLC Credit Card Complaint

Other

Barclays PLC Credit card department,

New York

We sign up for a free 30 trial service with -. We do n't like it so we cancel within the prescribed period. - sends monthly charges to my credit card anyway. - says they wo n't talk to me because I ca n't recite the E-mail address I used to create the account. Although I can recite everything else ( cc #, Address, etc. ). The credit card company says there is nothing they can do because I have a legal agreement with -. So, now I wonder what you guys have been doing for the past decade? I ca n't be the first with this problem. My complaint is against YOU. YOU have done nothing to protect consumers against these corporate giants?

Barclays PLC customer in New York
Feb 23, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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